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Our Services

Compassion. Accountability. Excellence.

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True North works to elevate the standard of care across the recovery landscape—providing compassionate, accountability-based services for individuals and families, while consulting with treatment centers and providers to strengthen the systems that serve them. Our goal is simple: to make recovery more accessible, effective, and sustainable at every level.

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For individuals, True North offers a full continuum of care—from interventions and treatment placement to aftercare planning and long-term case management. Each client experience is highly personalized, ensuring that every step of the journey is guided with structure, empathy, and discretion.

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For providers, True North delivers expert business-to-business consulting to help programs operate with integrity and excellence. Services include licensing support, Kipu EMR build-outs, and end-to-end operational development—from program launch to maintaining compliance with DHCS and The Joint Commission. Whether guiding a family through crisis or helping a center achieve accreditation, True North’s mission remains the same: to help people and programs reach their highest potential.

Client & Family Services

  • Interventions & Care Navigation: Compassionate guidance for families from first contact through treatment entry, including structured interventions and ongoing care coordination.

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  • Treatment Placement & Coordination: Personalized assessment and nationwide placement support to match each client with the most appropriate and trusted level of care.​

Case Management & Family Wellness Coaching:

Ongoing therapeutic structure, accountability, and family support to sustain progress and strengthen long-term recovery.

 

 

 

Aftercare Planning:

Customized post-treatment plans that bridge recovery and daily life, providing continued direction, structure, and connection beyond formal care.

Business-to- Business Consulting

  • Licensing & Accreditation: Guidance through DHCS, Joint Commission, and Medi-Cal certification with policy development, applications, and on-site support.

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  • Compliance & Clinical Systems: Ongoing compliance reviews, Kipu audits, and Relias training setup to maintain consistent regulatory standards.​

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  • Staff Development & Supervision: Clinical supervision, onboarding, and documentation training to strengthen team performance and quality of care.

  • Electronic Health Record Implementation:​​          Complete Kipu buildout, staff training, and ongoing EHR customization for streamlined clinical operations.

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  • Operational Growth & Integration:                    Collaboration with trusted partners for billing, marketing, and outreach to support sustainable program growth.

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  • Documentation & Program Resources:                          Development of compliant program materials and leadership tools to enhance organization and care delivery.

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