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Treatment Center Consulting & Development

Operational Excellence for Treatment Providers
True North partners with treatment centers, clinicians, and behavioral health organizations to provide comprehensive consulting and compliance support. Our business-to-business services cover every stage of program development—from initial licensing and Kipu EMR build-outs to policy creation, staff training, and accreditation with DHCS and The Joint Commission. Whether launching a new facility, expanding existing operations, or strengthening internal systems, True North delivers practical expertise rooted in real-world clinical and administrative experience. Our approach blends efficiency with integrity—helping providers build programs that are ethical, effective, and built to last.

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Our Why


After years of working in treatment—both on the clinical floor and behind the scenes in operations—we saw a troubling pattern: programs with heart and vision often struggle to sustain themselves because of the endless demands of licensing, compliance, and administrative upkeep. Time, money, and energy that should be devoted to clients end up consumed by the business of running a business.

True North was created to change that. We help treatment providers build systems that last—handling the hassle so they can focus on what truly matters: helping people heal. By combining deep clinical insight with operational expertise, we aim to strengthen the backbone of behavioral health so compassionate, ethical care can thrive long-term.

Our Core Service Areas

1. Licensing & Accreditation

  • DHCS, Joint Commission, and Medi-Cal certification guidance

  • Policy and procedure development or overhaul

  • Application assistance and readiness checklists

  • On-site participation during reviews and inspections

 

2. Compliance & Clinical Systems

  • Monthly compliance reviews with written reports

  • Weekly Kipu audits and documentation feedback

  • Relias CEU and training program setup

  • Virtual compliance tours with recommendations

 

3. Staff Development & Supervision

  • Clinical supervision for LCSW, AMFT/ACSW, CADC, and SUDCC interns

  • Clinician onboarding, training, and case management support

  • UR process and documentation training (with our billing partners)

 

4. Electronic Health Record Implementation

  • Full Kipu buildout and EHR customization

  • Staff EMR training and workflow design

  • Ongoing updates and technical assistance

 

5. Operational Growth & Integration

  • Coordination with our partner billing company (Malibu Billing)

  • Website and social media development through (America’s Digital Solutions)

  • Branding, communication, and outreach support for sustainable visibility

 

6. Documentation & Program Resources

  • Group content and curriculum development

  • Compliance binders (UR, group notes, client rounds, staff meetings)

  • Leadership and director coaching

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Custom & À La Carte Options

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Need targeted support without a full package?
We also offer individualized services such as:

  • Mock audits and readiness reviews

  • Staff training workshops

  • Documentation or EHR updates

  • Crisis compliance consulting​

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Each engagement includes a discovery consultation to tailor your plan.


We structure our work as upfront implementation costs followed by a retainer for ongoing support, allowing each organization to scale services based on current need and growth trajectory.

Contact

We're ready to get started and help your vision for treatment become a reality with licensing, EMR, trained clinicians, digital marketing solutions, and ethical billing strategies. Let's connect.

info@truenorthrecoverygroup.com

(917) 825-8726

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