Privacy Policy

Privacy Policy - the basics

At True North Recovery Group, your privacy is important to us. We are committed to protecting the personal information you share with us through our website, email communication, and professional services. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable privacy and confidentiality laws, including HIPAA and state regulations governing behavioral health and consulting services.

When you visit our website or contact us directly, we may collect limited personal information such as your name, email address, and phone number. If you engage our consulting or clinical support services, we may also collect professional or organizational information necessary to deliver those services, such as facility name, staff details, or compliance documentation. In addition, standard technical information such as your IP address, browser type, and site usage data may be collected automatically through cookies or analytics tools to help us understand and improve the functionality of our website.

We use this information solely for business and service-related purposes. This includes responding to inquiries, providing consulting and compliance services, managing ongoing relationships, ensuring regulatory compliance, and enhancing the quality of our communications and offerings. True North Recovery Group does not sell, rent, or share personal information with third parties for marketing purposes. Any data we share is limited to what is required to fulfill a service agreement, comply with legal obligations, or utilize trusted service providers who are bound by confidentiality agreements and privacy standards equal to our own.

All sensitive or confidential information shared with True North Recovery Group—particularly clinical or operational documents—is handled with the highest level of security and discretion. We maintain appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. Our practices are consistent with HIPAA standards, professional ethics, and the compliance expectations of healthcare and treatment providers.

You have the right to request access to, correction of, or deletion of your personal information where applicable. You may also opt out of non-essential communications at any time. To make a privacy-related request, please contact us at info@truenorthrecoverygroup.com.

Our website may use cookies and basic analytics tools to understand user engagement and improve performance. You may adjust your browser settings to refuse cookies; however, doing so may affect certain features of the site.

From time to time, we may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The most recent version will always be posted on this page, with the date of the last update clearly listed.

If you have any questions or concerns about our privacy practices, please contact us at info@truenorthrecoverygroup.com